Simple, Transparent Pricing

We support all major audio formats: MP3, WAV, M4A, FLAC, OGG, AAC, WMA, and AIFF. We also extract audio from video files (MP4, MKV, AVI, MOV, WebM) and YouTube URLs.

No! Credits never expire. Use them whenever you need them. Subscription credits refresh monthly.

Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period.

We offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.

You can purchase additional credit packs anytime! Credits from packs are added to your account instantly and never expire. For very high volumes (10,000+ minutes/month), contact us for custom Enterprise pricing with the best rates.

Yes! You can change your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the change takes effect at your next billing cycle.

1 credit equals 1 minute of basic transcription. Advanced features apply multipliers: speaker diarization (1.5x), word timestamps (1.2x), AI summaries (1.3x), and PII redaction (1.2x). For example, 10 minutes with diarization and summary costs 10 x 1.5 x 1.3 = 19.5 credits.

Yes! Every new account gets 5 free minutes of transcription with no credit card required. You can also try our demo on the homepage without even creating an account.

We accept all major credit cards via Stripe, PayPal, Square, and cryptocurrency payments via Coinbase. All transactions are secured with SSL encryption.

The Enterprise plan includes unlimited transcription, custom integrations, SLA guarantee, a dedicated account manager, on-premise deployment options, and volume discounts. Contact our sales team for a custom quote.

Currently we offer monthly subscriptions and one-time credit packs. Credit packs never expire, giving you flexibility to use them at your own pace without commitment.

Yes! With our Teams feature, you can share credits across team members with role-based access control. Team owners and admins can manage shared credit pools and monitor usage.