What audio formats are supported?

We support all major audio formats: MP3, WAV, M4A, FLAC, OGG, AAC, WMA, and AIFF. We also extract audio from video files (MP4, MKV, AVI, MOV, WebM) and YouTube URLs.

No. Minutes never expire, use them whenever you need them. A plan adds its minutes at every renewal (a yearly plan adds the whole year at purchase), and unused minutes stay on your account.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. You'll retain access until the end of your billing period.

What's your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.

What if I need more minutes than my plan includes?

You can purchase additional credit packs anytime! Credits from packs are added to your account instantly and never expire. For very high volumes (10,000+ minutes/month), contact us for custom Enterprise pricing with the best rates.

Can I upgrade or downgrade my plan?

Yes. Buy the plan you want from this page: it becomes your plan from then on, the days you had already paid for carry over, and your unused minutes stay on your account.

How does the credit system work?

1 credit equals 1 minute of basic transcription. Advanced features like word timestamps (1.2x) and AI summaries (1.3x) apply multipliers. For example, 10 minutes with word timestamps and summary costs 10 x 1.2 x 1.3 = 15.6 credits.

Is there a free trial?

Yes! Every new account gets 5 free minutes of transcription once you confirm your email, with no credit card required. You can try our demo on the homepage without even creating an account.

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay and Google Pay through Stripe, and PayPal for a plan for one person. All transactions are secured with SSL encryption.

Do you have an Enterprise plan?

There is no separate Enterprise plan to buy here. If you need more than 10,000 minutes a month, a custom integration or an SLA, contact us and we will reply with what we can offer and a quote.

Do you offer annual billing?

Yes. Every plan can be billed yearly for 20% less than twelve monthly payments, and the whole year of minutes is added to your account at purchase.

Can I share credits with my team?

Yes. Choose the number of people on the plan card before you check out. Each extra person costs the plan price (15% off each extra person for teams of 3 or more) and adds a full plan of minutes to the balance your team shares. You invite them by email from your account page, and they transcribe on your plan.

Prezzi

Business

$79 / mese

1000 minuti di trascrizione al mese

$0.079 al minuto

Numero di persone

Ogni persona extra costa 15% meno quando il tuo team ha 3 o più persone.

Inizia

Tutto nel piano Professional
Sintesi dell'IA
Aggiungi persone al tuo abbonamento: ognuno aggiunge i minuti completi del piano, e l'intera squadra li usa insieme

Business

$758 / anno

≈ $63.17 / mese · 20% inferiore a 12 pagamenti mensili

12000 minuti di trascrizione, tutto aggiunto all'acquisto (1000 al mese)

$0.063 al minuto

Numero di persone

Ogni persona extra costa 15% meno quando il tuo team ha 3 o più persone.

Inizia

Tutto nel piano Professional
Sintesi dell'IA
Aggiungi persone al tuo abbonamento: ognuno aggiunge i minuti completi del piano, e l'intera squadra li usa insieme

Hai bisogno di più di 10.000 minuti al mese, integrazioni personalizzate o un SLA? Contattaci

Credit Usage Guide

Base rate: 1 credit = 1 minute of audio. Feature multipliers apply:

Feature	Multiplier
Basic transcription	1.0x
+ Word timestamps	1.2x

Feature	Multiplier
+ AI Summary	1.3x

Example: 10 minutes with word timestamps + summary = 10 x 1.2 x 1.3 = 15.6 credits

Frequently Asked Questions

All plans include:

SSL Encryption API Access Multiple Export Formats 30-Day Money Back